topic Re: GlobalProtect on PoP_OS! in GlobalProtect Discussions

GlobalProtect on PoP_OS!

wsmith — Thu, 29 Jul 2021 23:16:25 GMT

The checking for which type of Linux distro done ./install.sh script is too narrow. The script checks for *Ubuntu* (proper case) but some Ubuntu-based Distros (especially PoP_OS! from System 76) uses lower case "ubuntu" in the ID_LIKE variable. Therefore, the needed dependencies for Debian/Ubuntu aren't run (the "yum"--wrong--ones are run).

I suggest this be addressed in the next version of GP.

Re: GlobalProtect on PoP_OS!

BPry — Fri, 30 Jul 2021 02:53:23 GMT

@wsmith,

I would open up a feature request with your SE so that this suggestion gets added into the internal system for feature enhancements/requests. PAN at the moment has very specific OS requirements when it comes to Linux, and while you can modify the installer to function on unsupported distros it's really not recommended or supported at all.

Re: GlobalProtect on PoP_OS!

drhodes — Fri, 27 May 2022 14:23:53 GMT

Using the .deb's I was able to install the client and UI on Pop!_OS 22.04 LTS. HiDPI support on the UI is not broken, but that is what I expect from everything these days.

Re: GlobalProtect on PoP_OS!

wsmith — Fri, 27 May 2022 16:31:31 GMT

Dr. Hodes,

Thanks for your response. Yes, I got the GUI working--I changed the
script install file just slightly to alter the equivalence test to
determine which OD the script is being run on.

One more question. My login password has changed since the
installation. However, globalprotect on Linux sends the old password to
the server before it tries to log in, therefore the login fails because
the server has a new password. globalprotect on Windows and MacOS don't
do that; they both ask me for the new password before trying to log in.

How do I go about changing the password (the username is the same) or if
that isn't possible, using the CLI client or simply editing a file, on
the GUI globalprotect on Linux? My institution forces password changes
every six months.

Thanks,

Wayne

Re: GlobalProtect on PoP_OS!

drhodes — Fri, 27 May 2022 17:12:20 GMT

In the GUI you can get into the settings and Logout, which will reprompt you for Username+password.

Re: GlobalProtect on PoP_OS!

wsmith — Fri, 27 May 2022 20:24:31 GMT

Dr. Hodes,

Thanks for your assistance in trying to help me reset my Log-in
password. In Settings, I don't see a "Logout" selection. I only see
General, Connections, Host Profile, Troubleshooting, and Notifications
selections.

If it helps, this is two-factor authentication environment. Again,
resetting the log-in password under Windows or MacOS (again, two factor
auth.) works fine.

Wayne

Re: GlobalProtect on PoP_OS!

drhodes — Mon, 30 May 2022 13:07:32 GMT

The UI is similar across all three platforms from what I can tell. Settings -> General, at the top there should be Account with a Sign Out on the right, this is above the Portals list.