topic GlobalProtect Connection Failed: Matching Client in GlobalProtect Discussions

GlobalProtect Connection Failed: Matching Client

SmileSmile — Thu, 02 Jun 2022 15:48:01 GMT

Hello everyone.
I'm using my company's VPN. However I encountered the "Connection Failed: Matching Client" error. Can anyone tell me how to fix this problem? Your help will be highly appreciated!

System: Ubuntu 20.04

Launching method: Terminal -> `$ /usr/bin/globalprotect` -> `>> launch-ui`

Thank you so much!

Re: GlobalProtect Connection Failed: Matching Client

BPry — Tue, 07 Jun 2022 13:04:39 GMT

@SmileSmile,

You'll need to reach out to your company to have them fix this on their end. At the moment they don't have a matching client configuration for your setup; that could be due to you using the Linux agent which they just aren't accounting for, your user not being assigned a client configuration, or a few other various factors. They'll be able to fix it for you if they support how you're trying to connect.