topic Remove a GlobalProtect gateway from a list of multiple gateways in GlobalProtect Discussions

Remove a GlobalProtect gateway from a list of multiple gateways

DavidRoth — Tue, 14 Jun 2022 16:46:28 GMT

We are transitioning our GP vpn from one Palo Alto firewall to another Palo Alto firewall. And so during the transition each end-user has 2 gateways to choose from the old FW and the new FW. Is there a way to globally remove a gateway from an end-user machine? We have over 500 end-users using GlobalProtect.

Re: Remove a GlobalProtect gateway from a list of multiple gateways

LAYER_8 — Tue, 14 Jun 2022 17:10:14 GMT

What does the client app config look like?

Network->GlobalProtect->Gateways->$GW->Agent->$App

There should be an include/exclude list. Assuming users are all connecting through the new GW, you should be able to remove the old one from the new client configs.