https://live.paloaltonetworks.com/t5/globalprotect-discussions/globalprotect-upgrade-through-gpo/m-p/505376#M2907 <P>Hi team,<BR /><BR />Hope all is well. We have an issue with the GP client app upgrade through GPO when users are working remotely. Users who work in the corporate have no issue with the GP upgrade, however, it seems remote users do not have access to the shared folders as it seems the GP gets disconnected during the upgrade. I thought the whole .msi would be downloaded from the remote servers to the local machine and then the upgrade would be carried out.</P><P>&nbsp;</P><P>&nbsp;</P><P>The error is something like "\\...\GlobalProtect64-5.2.0.msi cannot be found. verify that you have access to this location..."</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="print_globalprotect_error.jpg" style="width: 536px;"><img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/41910i75D7369BE32D66D0/image-size/large/is-moderation-mode/true?v=v2&amp;px=999" role="button" title="print_globalprotect_error.jpg" alt="print_globalprotect_error.jpg" /></span></P><P>&nbsp;</P><P>Thank you in advance for your thoughts and ideas.<BR /><BR />Hamid Saffarzadeh</P> Wed, 22 Jun 2022 11:10:51 GMT Hamid.Saffarzadeh 2022-06-22T11:10:51Z https://live.paloaltonetworks.com/t5/globalprotect-discussions/globalprotect-upgrade-through-gpo/m-p/505376#M2907 <P>Hi team,<BR /><BR />Hope all is well. We have an issue with the GP client app upgrade through GPO when users are working remotely. Users who work in the corporate have no issue with the GP upgrade, however, it seems remote users do not have access to the shared folders as it seems the GP gets disconnected during the upgrade. I thought the whole .msi would be downloaded from the remote servers to the local machine and then the upgrade would be carried out.</P><P>&nbsp;</P><P>&nbsp;</P><P>The error is something like "\\...\GlobalProtect64-5.2.0.msi cannot be found. verify that you have access to this location..."</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="print_globalprotect_error.jpg" style="width: 536px;"><img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/41910i75D7369BE32D66D0/image-size/large/is-moderation-mode/true?v=v2&amp;px=999" role="button" title="print_globalprotect_error.jpg" alt="print_globalprotect_error.jpg" /></span></P><P>&nbsp;</P><P>Thank you in advance for your thoughts and ideas.<BR /><BR />Hamid Saffarzadeh</P> Wed, 22 Jun 2022 11:10:51 GMT https://live.paloaltonetworks.com/t5/globalprotect-discussions/globalprotect-upgrade-through-gpo/m-p/505376#M2907 Hamid.Saffarzadeh 2022-06-22T11:10:51Z