topic Re: SSL Handshake Failed in GlobalProtect Discussions

SSL Handshake Failed

dchristofolli — Wed, 22 Jun 2022 17:26:29 GMT

I'm getting "SSL Handshake failed" when trying to connect with GlobalProtect GUI in Ubuntu 22.04.

Re: SSL Handshake Failed

MP18 — Thu, 23 Jun 2022 19:48:08 GMT

@dchristofolli

Please read below url

https://bugs.launchpad.net/ubuntu/+source/openssl/+bug/1960268

https://www.reddit.com/r/paloaltonetworks/comments/qc0io5/globalprotect_macos_tls_handshake_failure/

Regards

Re: SSL Handshake Failed

Ralph_Streb — Tue, 09 Aug 2022 19:10:00 GMT

Thanks for the links, we're having the same issue now. However, aside from a bandaid fix, I haven't seen any permanent fixes released by Palo Alto yet. I'll be creating a ticket for this, but wanted to add my perspective here as well. This should have been fixed by now.

Re: SSL Handshake Failed

BPry — Wed, 10 Aug 2022 01:54:54 GMT

@Ralph_Streb,

Bandaid fix is honestly all you can do at the moment. 22.04 isn't even officially supported if you take a look at the compatibility matrix (https://docs.paloaltonetworks.com/compatibility-matrix/globalprotect/where-can-i-install-the-globalprotect-app). Linux is definitely not a focus for PAN unfortunately.

Re: SSL Handshake Failed

acardh — Thu, 17 Aug 2023 05:24:51 GMT

In the following link there is a good workaround for this issue, it worked for me.

https://devicetests.com/fix-global-protect-vpn-ssl-handshake-failed-error-ubuntu

Regards

Re: SSL Handshake Failed

JayGolf — Fri, 18 Aug 2023 04:26:30 GMT

Thanks for sharing @acardh !