topic Re: idle time out doesn't work in GlobalProtect Discussions

idle time out doesn't work

muhammad.rizky — Mon, 22 Aug 2022 15:01:47 GMT

i've configure idle timeout (10 minutes) on globalprotect gateway, but it's doesn't work.

Can't you help me please about this case ?

BPry — Tue, 23 Aug 2022 19:32:26 GMT

People generally have a misconception of how this feature actually works.

muhammad.rizky — Thu, 25 Aug 2022 06:15:06 GMT

i've follow the step, for some user it's work, but there are also some users that idle time out is not running.

nikoolayy1 — Wed, 31 Aug 2022 13:28:35 GMT

Better try "Disconnect On Idle" as the timeout is for keepalives(HIP checks) not being send.

See:

I also found another person with similar issue and better check if something like email client on the computers is not constantly sending data: