topic Re: Global Protect and MacOS Catalina issue in GlobalProtect Discussions

Global Protect and MacOS Catalina issue

WAHAHA — Fri, 10 Jul 2020 15:13:39 GMT

Hello, after I upgrade to MacOS Catalina 10.15.5 version, I'm no longer able to use GP. Any thoughts?

Re: Global Protect and MacOS Catalina issue

knarra1 — Fri, 10 Jul 2020 18:04:22 GMT

Hello,

What is the GP version installed on the client?. For macOS Catalina, GP version 5.0.4 and later are supported

Following link has the compatability matrix list for your reference

https://docs.paloaltonetworks.com/compatibility-matrix/globalprotect/where-can-i-install-the-globalprotect-app.html#id7a3c3401-b233-43b0-8d78-dfceab88798f_ided455b67-d953-44bc-9934-592ec1d3b7a2

Regards,

Kalyan

Re: Global Protect and MacOS Catalina issue

JoshuaClark — Fri, 31 Jul 2020 15:16:53 GMT

Yep, need to update to a newer version, the error message pretty much says it.

Re: Global Protect and MacOS Catalina issue

Chris_Johnston — Mon, 03 Aug 2020 20:45:47 GMT

As Josh said, upgrade to latest version. There were changes to the extension used (Kernal versus System) in Catalina, and you'll want 5.1.3. (I believe) minimum, however, there are significnat fixes in 5.1.5 as well.

Re: Global Protect and MacOS Catalina issue

jdelio — Thu, 04 Mar 2021 21:33:52 GMT

Just to let everyone know that I have written a blog about this very subject here:

DOTW: GlobalProtect and Upgrade to MacOS Catalina Issue

Please check it out if interested and give me a like if it helps you out.