https://live.paloaltonetworks.com/t5/globalprotect-discussions/gobalprotect-error-cannot-decrypt-cookie-in-mac/m-p/515033#M3168 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="스크린샷 2022-09-15 오후 2.33.29.png" style="width: 552px;"><img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/43894iA47BF4209A9E36D2/image-dimensions/552x410/is-moderation-mode/true?v=v2" width="552" height="410" role="button" title="스크린샷 2022-09-15 오후 2.33.29.png" alt="스크린샷 2022-09-15 오후 2.33.29.png" /></span></P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="스크린샷 2022-09-16 오전 9.40.04.png" style="width: 670px;"><img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/43895i406A0AF543F19891/image-dimensions/670x72/is-moderation-mode/true?v=v2" width="670" height="72" role="button" title="스크린샷 2022-09-16 오전 9.40.04.png" alt="스크린샷 2022-09-16 오전 9.40.04.png" /></span></P> <P> </P> <P> </P> <P class="p1"><SPAN class="Apple-converted-space">Hello guys,<BR /><BR />Customer is</SPAN>&nbsp;currently using the GlobalProtect authentication method linked to Okta SAML in the prism access.</P> <P class="p1">&nbsp;</P> <P class="p1">The authentication worked well until yesterday, but it does not work as shown in the attached screenshot from today.</P> <P class="p1">&nbsp;</P> <P class="p1">Strangely, these issues only happen to Mac users.</P> <P class="p1">&nbsp;</P> <P class="p1">Windows users are successfully authenticated and connected to GlobalProtect.<BR /><BR /><SPAN>One interesting thing is that authentication works and does not work repeatedly on the Mac. The authentication usually works when PC rebooted.</SPAN><BR /><BR />According to the log, an issue occurred because cookies could not be decrypted as below :&nbsp;<BR /><BR />-&gt; Cannot decrypt cookie<BR /><BR />GP OS : 6.0.1<BR /><BR />Please give me some advice on this matter.<BR /><BR />Thanks,</P> Fri, 16 Sep 2022 01:31:07 GMT JoHyeonJae 2022-09-16T01:31:07Z https://live.paloaltonetworks.com/t5/globalprotect-discussions/gobalprotect-error-cannot-decrypt-cookie-in-mac/m-p/515033#M3168 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="스크린샷 2022-09-15 오후 2.33.29.png" style="width: 552px;"><img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/43894iA47BF4209A9E36D2/image-dimensions/552x410/is-moderation-mode/true?v=v2" width="552" height="410" role="button" title="스크린샷 2022-09-15 오후 2.33.29.png" alt="스크린샷 2022-09-15 오후 2.33.29.png" /></span></P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="스크린샷 2022-09-16 오전 9.40.04.png" style="width: 670px;"><img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/43895i406A0AF543F19891/image-dimensions/670x72/is-moderation-mode/true?v=v2" width="670" height="72" role="button" title="스크린샷 2022-09-16 오전 9.40.04.png" alt="스크린샷 2022-09-16 오전 9.40.04.png" /></span></P> <P> </P> <P> </P> <P class="p1"><SPAN class="Apple-converted-space">Hello guys,<BR /><BR />Customer is</SPAN>&nbsp;currently using the GlobalProtect authentication method linked to Okta SAML in the prism access.</P> <P class="p1">&nbsp;</P> <P class="p1">The authentication worked well until yesterday, but it does not work as shown in the attached screenshot from today.</P> <P class="p1">&nbsp;</P> <P class="p1">Strangely, these issues only happen to Mac users.</P> <P class="p1">&nbsp;</P> <P class="p1">Windows users are successfully authenticated and connected to GlobalProtect.<BR /><BR /><SPAN>One interesting thing is that authentication works and does not work repeatedly on the Mac. The authentication usually works when PC rebooted.</SPAN><BR /><BR />According to the log, an issue occurred because cookies could not be decrypted as below :&nbsp;<BR /><BR />-&gt; Cannot decrypt cookie<BR /><BR />GP OS : 6.0.1<BR /><BR />Please give me some advice on this matter.<BR /><BR />Thanks,</P> Fri, 16 Sep 2022 01:31:07 GMT https://live.paloaltonetworks.com/t5/globalprotect-discussions/gobalprotect-error-cannot-decrypt-cookie-in-mac/m-p/515033#M3168 JoHyeonJae 2022-09-16T01:31:07Z