topic Re: Global protect clients can't access Azure network. in GlobalProtect Discussions

Global protect clients can't access Azure network.

tsandoval — Thu, 13 Aug 2020 20:57:15 GMT

We instituting Azure site recovery. We brought up IPSEC vpn tunnel to azure. I can access the Azure network segment (VMs) while on prem. However, when working remotely via Global Protect the Azure network is not reachable. Any suggestions?

Re: Global protect clients can't access Azure network.

Remo — Thu, 13 Aug 2020 21:02:18 GMT

hi @tsandoval

First you should take a look in monitor tab to check for some initial informations where the connection could fail:

Is the connection allowed?
Does the connection have the correct egress interface?
Is NAT applied / or not applked the way you configured it?
Are there any bytes received?

Re: Global protect clients can't access Azure network.

tsandoval — Sat, 15 Aug 2020 14:52:53 GMT

The problem was on the Azure side. Adding the IP range under local network gateway solved the problem.