Access to CIFS share fails after working initially

msullivan — Tue, 13 Dec 2022 20:08:23 GMT

Hi,

I'm testing using GP (5.2.7) on PAN OS 10.1.6-hf6.

Users login fine and can access the required resources. However, I have a user that likes to leave the GB sessions up overnight and resume operations the next morning. CIFS access works for a while but then the smb traffic is no longer recognized as smb and so the traffic fails to match the rule that references the app (ms-ds-smbv3).

The user tried logging off GP and logged in - still no access.

I've asked the user to restart explorer.exe, but I havent heard back so the jury is still out for that solution.

Has anyone seen a situation where access to CIFS stopped working mid-session like this? Please reply if you have any ideas.

Thanks

Mike

Re: Access to CIFS share fails after working initially

msullivan — Wed, 14 Dec 2022 16:05:56 GMT

An upgrade of the GP client seems to have fixed it. Sort of like working with Windows, if it stops working, upgrade first!

topic Re: Access to CIFS share fails after working initially in GlobalProtect Discussions

Access to CIFS share fails after working initially

Re: Access to CIFS share fails after working initially