topic Palo Alto Global Protect Enterprise App in Azure in GlobalProtect Discussions

Palo Alto Global Protect Enterprise App in Azure

Carleton — Tue, 24 Jan 2023 17:56:02 GMT

We are using SAML authentication via The Global Protect Enterprise application in Azure. E everything is functioning as expected except for the logging is incorrect. The user login logs show the OS as Windows 8 when a Windows 10 user logs in. If you go to the details. in the log entry, The =User agent details show the correct PAN GP version and OS version

Re: Palo Alto Global Protect Enterprise App in Azure

Anbjorn — Wed, 25 Jan 2023 06:31:26 GMT

I've seen the same. Can it be that GlobalProtect might use the older IE library for its embedded browser?

Re: Palo Alto Global Protect Enterprise App in Azure

Carleton — Wed, 01 Feb 2023 21:51:11 GMT

I have a ticket open with Palo Alto support. I am trying to find out who created the Enterprise App but so far they don't know Anyone?

Re: Palo Alto Global Protect Enterprise App in Azure

Carleton — Wed, 15 Feb 2023 18:05:57 GMT

I ran a test and set the SAML Authentication to use the default browser instead of the embedded windows browser and the issue was resolved. I had to switch it back because using the default browser with SAML auth opened a webpage that is unnecessary and a bad experience for end users. We are now reaching out to Microsoft about this. We see this happening with other apps now too.