topic Re: GlobalProtect certificate for IOS(apple) in GlobalProtect Discussions

GlobalProtect certificate for IOS(apple)

CHOE-KyungJun — Mon, 30 Jan 2023 04:31:41 GMT

Dear Team,

I need a GlobalProtect certificate for IOS.

The following error was confirmed in GP.log, and we solved the problem by installing it manually.

However, we want to make the certificate automatically installed on IOS as well.

In the current setup, Windows or Android will automatically install the certificate.

I checked the gp log and it seems to be happening when the certificate security requirements required by Apple are not met.

Has anyone created the certificate required by Apple? If so, I would like to receive a certificate file for my reference.

GP.Log
P9180-T16899 01/16/2023 16:20:16:916 Debug(1042): Trust evaluation properties (
{
type = error;
value = "Root certificate is not trusted.";
},
{
type = error;
value = "Hostname mismatch.";
},
{
type = error;
value = "Policy requirements not met.";

P9180-T20995 01/16/2023 16:20:17:005 Error( 667): Server trust evalutaion failed: 5

P9180-T259 01/16/2023 16:20:51:424 Debug(9777): Skip importing trusted root CA to store because portal's server certificate is not verified

GLOBAL PROTECT DOESN'T CONNECT IN IOS 13 AND MACOS 10.15 DUE TO" SERVER CERTIFICATE VERIFICATION FAILED"
: https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u000000HB5rCAG

SSL CERTIFICATE FOR IOS DEVICES
: https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClezCAC

If anyone knows about it, please share with me.

Thanks in advance,
Kyungjun,

Re: GlobalProtect certificate for IOS(apple)

CHOE-KyungJun — Tue, 31 Jan 2023 04:35:24 GMT

I'm still testing.

Globalprotect access is available on Mac, but not on IOS.

I have confirmed that the following error occurs.

'Cannot verify Server Identity'

There is a problem with the security certificate. the identity of [ip] can not be verified.

Re: GlobalProtect certificate for IOS(apple)

CHOE-KyungJun — Tue, 31 Jan 2023 04:51:03 GMT

I'm still testing.

With the same settings, windows, Android, and mac can be connected, but only IOS is not connected.



Currently, the following error is displayed.

Gateway external : The network connection is unreachable or the gateway is unresponsive. Cehck the network connection and reconnect.

Re: GlobalProtect certificate for IOS(apple)

sebastian.rincon — Tue, 28 Nov 2023 01:52:21 GMT

hello, I have the same problem, have you been able to solve it?