topic Global protect self uninstall on mac in GlobalProtect Discussions

Global protect self uninstall on mac

Daniel_Itenberg — Mon, 13 Feb 2023 08:09:32 GMT

Hi all, I have a peculiar problem that I would appreciate help with.

Myself and the IT team(me being part of the security team) are piloting the GP with Prisma sase as the vpn of choice for our organization. We have two endpoints with it - a mac and a windows. now everything works fine, but for some reason after about a week from installation the GP on the mac disappeared. no icon in the icon tray, nothings in launchpad. as if it was never installed.

The GP installed on windows is still there.

Re: Global protect self uninstall on mac

abhay_saama — Mon, 13 Feb 2023 17:03:19 GMT

In my case, it happens on Linux, Ubuntu 22.04 LTS to be specific.

Re: Global protect self uninstall on mac

beckymac — Thu, 21 Mar 2024 22:02:21 GMT

I noticed that on a tester macOS device with version 6.1.1 and 6.1.2. I thought I was having visions or doing something wrong, but I'm glad to see I wasn't the only one. I am currently testing version 6.2.2 on macOS and hopefully it does not have the same reaction.