GP VPN unable to connect on linux

abhay_saama — Mon, 13 Feb 2023 17:10:26 GMT

Hi team,

I am using GP (build # PanGPLinux-5.2.6-c18 ) on Ubuntu 22.04 LTS.

I am unable to connect to VPN and get the following error:

Gateway XXXXXXXXXXXX: Could not connect to gateway. The device or feature requires a GlobalProtect subscription license. If the issue persists, contact your administrator.

The same credentials work if I try using them on Windows?

Any pointers to solve this issue would really help.

Thank you in advance.

Re: GP VPN unable to connect on linux

TomYoung — Tue, 14 Feb 2023 00:22:16 GMT

Hi @abhay_saama ,

As the error states, you need a GP license to connect from Linux. https://docs.paloaltonetworks.com/globalprotect/9-1/globalprotect-admin/globalprotect-overview/about-globalprotect-licenses

Thanks,

Tom

topic GP VPN unable to connect on linux in GlobalProtect Discussions

GP VPN unable to connect on linux

Re: GP VPN unable to connect on linux