topic Re: GlobalProtect 6.0.0-44 GUI on Ubuntu Linux - starts multiple times, cannot close, general usability problems in GlobalProtect Discussions

GlobalProtect 6.0.0-44 GUI on Ubuntu Linux - starts multiple times, cannot close, general usability problems

mwerle — Sun, 05 Mar 2023 01:56:59 GMT

So I just changed companies and they use this VPN client.

Issues:

~~It starts up multiple times (I currently have 3(!) instances in my task bar)~~
- This was due to saving sessions in KDE; adding the process to a blacklist fixed this. Still, the GUI should be programmed to detect other instances and only start once.
There's no way to close the GUI or shutdown the VPN service (without using the command line to kill -9 the task) - and no, I don't use the VPN all the time (such as when I'm on the company LAN) , so it's just intrusive for when I don't.
The GUI often hangs/becomes unresponsive
The GUI starts open when logging in to my desktop environment
Fonts are not scaled appropriately to fit the window size/screen resolution
Window can't be resized to view all the information

I'm hoping that some/all of these are just issues with my environment as I can't believe a commercially released product would exhibit such behaviour or be released at this quality level; it doesn't instill a great deal of confidence in the actual VPN product underlying it.

My environment:

Ubuntu 20.04LTS (using KDE desktop)
GlobalProtect 6.0.0-44
Linux kernel 5.14.0-1058
ThinkPad T14 (official Linux support)

Appreciate any hints as to how to fix/mitigate these issues.

Wbr,

- Micha.

(Edit 1: cross-out multiple start issue; formatting)

Re: GlobalProtect 6.0.0-44 GUI on Ubuntu Linux - starts multiple times, cannot close, general usability problems

pmurphybt — Tue, 18 Apr 2023 02:37:24 GMT

Also having this issue.

Ubuntu 22.04.2, XFCE, Lightdm,

This is the package I am using: GlobalProtect_UI_focal_deb-6.0.5.1-12.deb

Re: GlobalProtect 6.0.0-44 GUI on Ubuntu Linux - starts multiple times, cannot close, general usability problems

mwerle — Tue, 18 Apr 2023 06:31:02 GMT

Hi pmurphybt,
I edited my ticket to mention that in my case the multiple clients it was due to saving sessions. I had to black-list the GlobalProtect GUI client from being saved in the session and from that point onwards I no longer got multiple instances. Hope this helps.

My other points remain. Now using globalprotect v6.1.0-44.