topic Global Protect Always on with Multi-Factor Authentication in GlobalProtect Discussions

Global Protect Always on with Multi-Factor Authentication

Momoj — Mon, 01 May 2023 05:18:34 GMT

Hi All,

I just want to ask some question regarding behaviors of Global Protect Always on(user logon) with Multi-Factor Authentication. Does it will generate only one time OTP when we first time login Global Protect or it will keep on asking everytime we disconnect and connect back to Global Protect?

Thank you

Re: Global Protect Always on with Multi-Factor Authentication

Mick.Ball — Tue, 02 May 2023 17:06:49 GMT

by default It will prompt you for an OTP every time unless you use authentication override.

you could set the lifetime to 1 day so would only be prompted once every 24 hours regardless of how many times you disconnect.

I do not know if there is a limit but perhaps 10 years would be too long.......

FYI, we use the authentivation overide to gateways only as this saves using 2 x OTP. (thats if you use on OTP both portal and gateway)

Re: Global Protect Always on with Multi-Factor Authentication

Momoj — Thu, 04 May 2023 13:59:49 GMT

So, I just need to do the authentication override on the gateway ( to avoid 2 time OTP) if i setup OTP on both portal and gateway?

Re: Global Protect Always on with Multi-Factor Authentication

Mick_Ball — Thu, 04 May 2023 17:02:18 GMT

Yes you just need to select "Generate Cookie" on the portal and "Accept Cookie" on the gateway.

if you are doing this to save 2nd OTP prompt then set "Cookie Lifetime" to just 1 mins but if you want to use cookie for all new connections all week then set portal also to "Accept Cookie" and set all "Cookie Lifetimes" to 7 days.

and also keep OTP on the gateway. you may need it if the portal ever fails as the user will use cached portal info...

Re: Global Protect Always on with Multi-Factor Authentication

Raido_Rattameister — Thu, 04 May 2023 17:13:56 GMT

https://live.paloaltonetworks.com/t5/general-topics/generate-cookie-vs-accept-cookie/td-p/537763