Creating DDNS on the Palo Alto firewall (using noip.com), and we are unable to access the GlobalProtect portal

AnkitaSingh — Fri, 18 Aug 2023 11:54:47 GMT

Hello everyone,

During a recent migration from SonicWall to Palo Alto, we have encountered an issue with the Dynamic DNS (DDNS) configuration using No-IP.com. Additionally, we are experiencing difficulties accessing the GlobalProtect portal. In SonicWall, there is an option to bind No-IP within the firewall, which is essential as No-IP refreshes the IP address every 48 hours. Our concern is that if the IP address is refreshed, remote users will be unable to establish a connection.

We are seeking guidance on how to configure a similar setup in Palo Alto to ensure uninterrupted remote user connectivity after IP address refreshes.

Thank you for your assistance.

Re: Creating DDNS on the Palo Alto firewall (using noip.com), and we are unable to access the GlobalProtect portal

kiwi — Mon, 21 Aug 2023 14:27:02 GMT

Hi @AnkitaSingh ,

Configuring DDNS on firewall interfaces is explained here:
https://docs.paloaltonetworks.com/pan-os/10-1/pan-os-networking-admin/ddns/configure-dynamic-dns-for-firewall-interfaces

Kind regards,

-Kim.

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Creating DDNS on the Palo Alto firewall (using noip.com), and we are unable to access the GlobalProtect portal

Re: Creating DDNS on the Palo Alto firewall (using noip.com), and we are unable to access the GlobalProtect portal