Apple Mac OS X Ventura 13.5.0 + GlobalProtect App 62.0-89 + SAML authentication

pgutierrez — Thu, 24 Aug 2023 16:25:43 GMT

I am authentication through a SAML redirect to Azure and it works perfect with windows users but get this blank pop-up issue when Mac users try to VPN in. I have tried the following advice below with the same results.

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000PP33CAG

Use Default Browser for SAML Authentication - Yes

Any clues, directions would be greatly appreciated.

Re: Apple Mac OS X Ventura 13.5.0 + GlobalProtect App 62.0-89 + SAML authentication

felipeorozco — Fri, 25 Aug 2023 15:08:19 GMT

I have a similar issue, but I checked the list of known issues. Already exists some bugs in the versions 5.2.x.and 6.x.x I suggest that validates some versions. For example, my last case I had to install 5.2.8 that working fine in the devices Mac, and not the preference version.

https://docs.paloaltonetworks.com/globalprotect/5-2/globalprotect-app-release-notes/globalprotect-known-and-addressed-issues/known-issues-related-to-gp-app

https://live.paloaltonetworks.com/t5/customer-resources/support-pan-os-software-release-guidance/ta-p/258304

topic Apple Mac OS X Ventura 13.5.0 + GlobalProtect App 62.0-89 + SAML authentication in GlobalProtect Discussions

Apple Mac OS X Ventura 13.5.0 + GlobalProtect App 62.0-89 + SAML authentication

Re: Apple Mac OS X Ventura 13.5.0 + GlobalProtect App 62.0-89 + SAML authentication