https://live.paloaltonetworks.com/t5/globalprotect-discussions/globalprotect-session-disconnected-while-i-using-remote-session/m-p/558696#M4409 <P>Hi All,</P> <P>I got issue that&nbsp;Global Protect session disconnected while I using remote session. As I understanding that I need to set setting "<SPAN><STRONG>User Switch Tunnel Rename Timeout (sec)</STRONG>". Am I correct? if yet where can I set this setting and guide me please.&nbsp;</SPAN></P> Wed, 20 Sep 2023 03:15:58 GMT HeinHtet 2023-09-20T03:15:58Z https://live.paloaltonetworks.com/t5/globalprotect-discussions/globalprotect-session-disconnected-while-i-using-remote-session/m-p/558696#M4409 <P>Hi All,</P> <P>I got issue that&nbsp;Global Protect session disconnected while I using remote session. As I understanding that I need to set setting "<SPAN><STRONG>User Switch Tunnel Rename Timeout (sec)</STRONG>". Am I correct? if yet where can I set this setting and guide me please.&nbsp;</SPAN></P> Wed, 20 Sep 2023 03:15:58 GMT https://live.paloaltonetworks.com/t5/globalprotect-discussions/globalprotect-session-disconnected-while-i-using-remote-session/m-p/558696#M4409 HeinHtet 2023-09-20T03:15:58Z https://live.paloaltonetworks.com/t5/globalprotect-discussions/globalprotect-session-disconnected-while-i-using-remote-session/m-p/559242#M4420 <P>Yes, The maximum time is 600 sec or 10 mins, this period allows you to authenticate the remote machine to the gateways. This setting is under Portal &gt; Agent &gt;&nbsp; App</P> <P>&nbsp;</P> Sun, 24 Sep 2023 08:13:39 GMT https://live.paloaltonetworks.com/t5/globalprotect-discussions/globalprotect-session-disconnected-while-i-using-remote-session/m-p/559242#M4420 znazir 2023-09-24T08:13:39Z