"failed to open message queue" error for one user but not others

gjgollinger — Tue, 26 Sep 2023 17:01:21 GMT

Greetings all. CentOS 8 user is unable to run globalprotect from the CLI; gets "Cannot connect to local gpd service." The PanGPA process never starts for the user, either automatically or manually. In user's PanGPI.log, the errors are:


Info (687): debug thread starts
Info (211): #############Run GPI into prompt mode.###############
Error (80): CPanMsgQueue::create - failed to open message queue. error = 2
Error (50): ConnectToGPA fail with error 2.
Info (693): debug thread ends

This occurs with both GlobalProtect v 5.3.4 and v 6.1.1.

The strange thing is that when I log into the same machine, PanGPA runs just fine, and I can run the client without issue.

I see nothing in the user's profile, home directory, or profile variables to suggest anything amiss.

Anyone have any suggestions? Thanks.

topic "failed to open message queue" error for one user but not others in GlobalProtect Discussions

"failed to open message queue" error for one user but not others