GlobalProtect blocks my internet access

SpaceOdysseus — Tue, 03 Oct 2023 13:27:09 GMT

Hi all,

I've recently started to use a GlobalProtect vpn, but every time I successfully connect to it, it blocks my internet access. I reached out to our IT departement and a firewall engineer told me he can see that I am connected and that traffic is being allowed from my location, but return traffic from them is timing out after a couple of packets, so it looks as through something at my end is preventing the traffic from being received. I've tried to shut down my firewall, it did not help.

Does anyone have any idea what might be causeng this?

Thank you for any help.

Re: GlobalProtect blocks my internet access

Metgatz — Tue, 03 Oct 2023 16:14:12 GMT

Hello @SpaceOdysseus check the DNS that are added in GP and that are assigned to the users.

First if Split is used it means that it will use the tunnel only for the internal resources you define, if it is 0.0.0.0.0/0 it will send all the traffic.

Make sure in the first case to have access to the DNS (dns to be able to resolve with those dns) and if there is 0.0.0.0.0/0 make sure that there are security policies and the corresponding source nats.

Greetings

topic GlobalProtect blocks my internet access in GlobalProtect Discussions

GlobalProtect blocks my internet access

Re: GlobalProtect blocks my internet access