topic Updating new Poral name (GW) to all existing Global Protect users in GlobalProtect Discussions

Updating new Poral name (GW) to all existing Global Protect users

muja1913 — Mon, 23 Oct 2023 05:18:35 GMT

Hi,

I already have almost 1500 users using Global Protect VPN Client.
Currently our users are using gateway portal name (Eg :123.vpn.com.)

We have implemented a new cloud VPN gateway (eg abcd.cloudvpn.com) and now we want all users to use the new cloud VPN gateway.

Is there a way to push the new gateway name to all users VPN client settings so the next time they try to connect they will connect to the new clod VPN gateway?

Thanks,
Mujahith

Re: Updating new Poral name (GW) to all existing Global Protect users

reaper — Mon, 23 Oct 2023 08:30:01 GMT

If i'm understanding you correctly, you're only trying to replace the gateway and not the portal FQDN, am I right?

For the gateway it's quite easy: you can go into the portal configuration, access the agent > external and replace the current gateway with the cloud gateway

Next time your users log into the portal ,they will receive the new list of gateways and connect to the preferred option

if you also need to change the portal, you'll need to resort to GPO or some other management tool to change the portal name in the system registry