topic Re: GP and 2 new ip portals in GlobalProtect Discussions

GP and 2 new ip portals

PA200-1 — Mon, 12 Oct 2020 15:44:07 GMT

So I have added 2 new isp's with dedicated connections for gp.

With 200 plus users and they aren't savy, how does one push the new ip's to the end point so it's in their list?
I did not find a the gp ip portal list in the registry.

Nor some other file that gp uses so where is it storing the ip list it displays to end users?

Thank

pa3220, gp 5.1.3

Re: GP and 2 new ip portals

Abdul-Fattah — Mon, 12 Oct 2020 19:48:20 GMT

Hi @PA200-1 ,

You will find the portal settings in Windows Registry, go to: HKEY_LOCAL_MACHINE\SOFTWARE\Palo Alto Networks\GlobalProtect\PanSetup\.

or the user will have to enter the new portal ip addresses manually and then choose where to connect.

Re: GP and 2 new ip portals

PA200-1 — Mon, 12 Oct 2020 19:51:18 GMT

Thank you however that only lists the last connection.

I currently have 4 portals listed in GP.

The reg entry doesn't contain that info.

Re: GP and 2 new ip portals

Abdul-Fattah — Tue, 13 Oct 2020 08:01:23 GMT

Hi @PA200-1,

you can add up to 5 portal addresses check this, Step 2 and Step 3 are what you need:

https://docs.paloaltonetworks.com/globalprotect/10-0/globalprotect-admin/globalprotect-apps/deploy-app-settings-transparently/deploy-app-settings-to-windows-endpoints/deploy-connect-before-logon-settings-in-the-windows-registry.html

Re: GP and 2 new ip portals

PA200-1 — Wed, 21 Oct 2020 20:08:46 GMT

i did step 2 and 3.

rebooted the end users pc.

no change.

i listed 4 portals and ips.

and AlwaysShowPortal.

Re: GP and 2 new ip portals

PA200-1 — Fri, 06 Nov 2020 17:35:04 GMT

Talked to support.

This is the solution and it works to answer the question.

1. We added the IP under HKEY_CURRENT_USER\SOFTWARE\Palo Alto Networks\GlobalProtect\Settings

ip_portal_1

ip_portal_2

etc

All under setting
2. We added the key and changed the name to the IP.
3. We rebooted the PC and it showed up in the Global protect afterward