https://live.paloaltonetworks.com/t5/globalprotect-discussions/global-protect-app-for-surface-pro-9-chip-sq3/m-p/582189#M5203 <P>Pleas help me about setup GP app for Surface Pro 9 SQ3 - ARM64. GP app notify The Service is not running!</P> <P>&nbsp;</P> <P>&nbsp;</P> Sun, 31 Mar 2024 10:56:15 GMT bigkha36 2024-03-31T10:56:15Z https://live.paloaltonetworks.com/t5/globalprotect-discussions/global-protect-app-for-surface-pro-9-chip-sq3/m-p/582189#M5203 <P>Pleas help me about setup GP app for Surface Pro 9 SQ3 - ARM64. GP app notify The Service is not running!</P> <P>&nbsp;</P> <P>&nbsp;</P> Sun, 31 Mar 2024 10:56:15 GMT https://live.paloaltonetworks.com/t5/globalprotect-discussions/global-protect-app-for-surface-pro-9-chip-sq3/m-p/582189#M5203 bigkha36 2024-03-31T10:56:15Z https://live.paloaltonetworks.com/t5/globalprotect-discussions/global-protect-app-for-surface-pro-9-chip-sq3/m-p/582507#M5211 <P>Hi&nbsp;<a href="https://live.paloaltonetworks.com/t5/user/viewprofilepage/user-id/811905573">@bigkha36</a>&nbsp;,</P> <P>&nbsp;</P> <P><SPAN>I haven't personally worked with ARM devices, but they count as a mobile device and require a GlobalProtect license. You can try enabling&nbsp;X-Auth on the gateway and then using an X-Auth client on the surface device with the sq3. If you have an intel based surface pro that should work just fine.</SPAN></P> <P>&nbsp;</P> <P><SPAN>Check out this KB regarding <A href="https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u000000HAlICAW&amp;lang=en_US%E2%80%A9" target="_self">x-auth</A>.</SPAN></P> Wed, 03 Apr 2024 15:04:03 GMT https://live.paloaltonetworks.com/t5/globalprotect-discussions/global-protect-app-for-surface-pro-9-chip-sq3/m-p/582507#M5211 JayGolf 2024-04-03T15:04:03Z