topic Re: GlobalProtect Macos Connection in GlobalProtect Discussions

GlobalProtect MacOs Connection

erenkarabulak — Sat, 20 Apr 2024 19:03:57 GMT

Hello,

I am a PA-440 user, current globalprotect version is 6.2.3.
When I try to connect to vpn via macos I get the following error (Could not connect to the
GlobalProtect service. Make sure the Global Protect service is running.
If the issue persists, contact your administrator.).

I tried downgrading to GlobalProtect 5.2 with no solution.
Can anyone help with the problem?

Re: GlobalProtect Macos Connection

JayGolf — Wed, 24 Apr 2024 03:08:36 GMT

Hi @erenkarabulak ,

Can you try reinstalling with version 6.1.4?

Re: GlobalProtect Macos Connection

erenkarabulak — Thu, 25 Apr 2024 21:15:33 GMT

Hello @JayGolf ,

I tried your suggestion but unfortunately nothing changed