https://live.paloaltonetworks.com/t5/globalprotect-discussions/globalprotect-portal-unreachable/m-p/585359#M5315 <P>Has anyone had this as well? Why does this occur, the user has internet connectivity but the GlobalProtect agent is giving this message, any troubleshooting steps? I want to believe this is an enterprise VPN but stuff like this is very poor quality.</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="LeifAlire_0-1714490654182.png" style="width: 400px;"><img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/59358i9D5760F7CCAEC92A/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="LeifAlire_0-1714490654182.png" alt="LeifAlire_0-1714490654182.png" /></span></P> <P>&nbsp;</P> Tue, 30 Apr 2024 15:26:30 GMT LeifAlire 2024-04-30T15:26:30Z https://live.paloaltonetworks.com/t5/globalprotect-discussions/globalprotect-portal-unreachable/m-p/585359#M5315 <P>Has anyone had this as well? Why does this occur, the user has internet connectivity but the GlobalProtect agent is giving this message, any troubleshooting steps? I want to believe this is an enterprise VPN but stuff like this is very poor quality.</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="LeifAlire_0-1714490654182.png" style="width: 400px;"><img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/59358i9D5760F7CCAEC92A/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="LeifAlire_0-1714490654182.png" alt="LeifAlire_0-1714490654182.png" /></span></P> <P>&nbsp;</P> Tue, 30 Apr 2024 15:26:30 GMT https://live.paloaltonetworks.com/t5/globalprotect-discussions/globalprotect-portal-unreachable/m-p/585359#M5315 LeifAlire 2024-04-30T15:26:30Z https://live.paloaltonetworks.com/t5/globalprotect-discussions/globalprotect-portal-unreachable/m-p/585394#M5316 <P>Hello,</P> <P>&nbsp;</P> <P>Is the client able to ping your portal address? Its possible they try to connect to GP before the network adapters get connected.</P> <P>&nbsp;</P> <P>I would pull GP client debug logs as this should provide a greater description of what the actual issues was. Look around the time frame in the PanGPS and PanGPA logs.</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Claw4609_0-1714503189683.png" style="width: 400px;"><img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/59383i0624ECEAD7E78CB9/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="Claw4609_0-1714503189683.png" alt="Claw4609_0-1714503189683.png" /></span></P> <P>&nbsp;</P> Tue, 30 Apr 2024 18:53:17 GMT https://live.paloaltonetworks.com/t5/globalprotect-discussions/globalprotect-portal-unreachable/m-p/585394#M5316 Claw4609 2024-04-30T18:53:17Z