https://live.paloaltonetworks.com/t5/globalprotect-discussions/troubleshooting-pangps-services-not-working-running-error-1068/m-p/585500#M5318 <P>I once was modifying some windows Registry values and after a restart, my Global Protect Client stopped working.</P> <P>Although I tired solutions for that problem through online posts, there was no direct solution to the problem I was facing. Required some searching on a different topic to get this working.</P> <P>&nbsp;</P> <P>Internally, the PanGPS service is dependent on Winmgmt service (Can be viewed in 'PanGPS' folder in Registry Editor)</P> <P>&nbsp;</P> <P>Step 1: Goto the Windows Services check if the PanGPS service is stopped. Try starting it. If it shows "Error: 1068". follow next step.</P> <P>Alternatively, you can try this:</P> <UL> <LI>Open Command prompt</LI> <LI>Type: &nbsp;cd "C:\Program Files\Palo Alto Networks\GlobalProtect"</LI> <LI>Type: PanGPS.exe -commit</LI> <LI>Type: sc query PanGPS<BR /><BR /><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Yash_Naidu_0-1714542277144.png" style="width: 400px;"><img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/59449iA5A4D23C430160F2/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="Yash_Naidu_0-1714542277144.png" alt="Yash_Naidu_0-1714542277144.png" /></span> <P>Step 2: If you see 1068 error/the above image, this would suggest that there is some problem with your <STRONG>winmgmt</STRONG> service. Most probably something got messed up in your windows management services. Either the Windows Management Files are missing or moved. Use the following commands to reset them back/ recover them.</P> <P>&nbsp;</P> <OL> <LI>Click Start -&gt; Type CMD -&gt; Right click on CMD from the result -&gt; Click Run as Administrator</LI> <LI>Run the following command one at a time and press enter to execute</LI> </OL> <UL> <LI>cd /d %windir%\system32\wbem</LI> <LI>for %i in (*.dll) do regsvr32 -s %i</LI> <LI>for %i in (*.exe) do %i /regserver</LI> </UL> <P>At this point, you can start Global Protect. Else, try restarting your computer and then opening the Global Protect.<BR /><BR />- Yash</P> </LI> </UL> Wed, 01 May 2024 05:45:26 GMT Yash_Naidu 2024-05-01T05:45:26Z https://live.paloaltonetworks.com/t5/globalprotect-discussions/troubleshooting-pangps-services-not-working-running-error-1068/m-p/585500#M5318 <P>I once was modifying some windows Registry values and after a restart, my Global Protect Client stopped working.</P> <P>Although I tired solutions for that problem through online posts, there was no direct solution to the problem I was facing. Required some searching on a different topic to get this working.</P> <P>&nbsp;</P> <P>Internally, the PanGPS service is dependent on Winmgmt service (Can be viewed in 'PanGPS' folder in Registry Editor)</P> <P>&nbsp;</P> <P>Step 1: Goto the Windows Services check if the PanGPS service is stopped. Try starting it. If it shows "Error: 1068". follow next step.</P> <P>Alternatively, you can try this:</P> <UL> <LI>Open Command prompt</LI> <LI>Type: &nbsp;cd "C:\Program Files\Palo Alto Networks\GlobalProtect"</LI> <LI>Type: PanGPS.exe -commit</LI> <LI>Type: sc query PanGPS<BR /><BR /><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Yash_Naidu_0-1714542277144.png" style="width: 400px;"><img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/59449iA5A4D23C430160F2/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="Yash_Naidu_0-1714542277144.png" alt="Yash_Naidu_0-1714542277144.png" /></span> <P>Step 2: If you see 1068 error/the above image, this would suggest that there is some problem with your <STRONG>winmgmt</STRONG> service. Most probably something got messed up in your windows management services. Either the Windows Management Files are missing or moved. Use the following commands to reset them back/ recover them.</P> <P>&nbsp;</P> <OL> <LI>Click Start -&gt; Type CMD -&gt; Right click on CMD from the result -&gt; Click Run as Administrator</LI> <LI>Run the following command one at a time and press enter to execute</LI> </OL> <UL> <LI>cd /d %windir%\system32\wbem</LI> <LI>for %i in (*.dll) do regsvr32 -s %i</LI> <LI>for %i in (*.exe) do %i /regserver</LI> </UL> <P>At this point, you can start Global Protect. Else, try restarting your computer and then opening the Global Protect.<BR /><BR />- Yash</P> </LI> </UL> Wed, 01 May 2024 05:45:26 GMT https://live.paloaltonetworks.com/t5/globalprotect-discussions/troubleshooting-pangps-services-not-working-running-error-1068/m-p/585500#M5318 Yash_Naidu 2024-05-01T05:45:26Z https://live.paloaltonetworks.com/t5/globalprotect-discussions/troubleshooting-pangps-services-not-working-running-error-1068/m-p/585548#M5322 <P>Thanks so much for sharing Yash!</P> Wed, 01 May 2024 17:34:13 GMT https://live.paloaltonetworks.com/t5/globalprotect-discussions/troubleshooting-pangps-services-not-working-running-error-1068/m-p/585548#M5322 JayGolf 2024-05-01T17:34:13Z