topic Re: GP fail to connect on MAC - web browser can open a page, ping not working in GlobalProtect Discussions

GP fail to connect on MAC - web browser can open a page, ping not working

Primoz — Tue, 14 May 2024 11:49:58 GMT

It was working before but than administrator changes certificate.

Now I am trying to activate GP on MAC 14 Sonoma with latest GP 6.02.

I can open portal IP on web browser with my credentials and download latest GP software.

Authentication with user/pass is ok, than I use token and GP returns a message "Connection Failed".

Certificate is valid and set to "always trust".

So, using portal IP in web browser works, however, if I try to ping portal IP using Terminal - there is connection timeout...

Any hints and help is much appreciated, thanks.

JayGolf — Wed, 15 May 2024 17:38:09 GMT

Can you take a look at your monitor -> system logs and share the error that is generated when you are attempting to login?

Primoz — Wed, 15 May 2024 19:13:59 GMT

thanks for reply. I've created logs, pls let me know where to look for actual traces?

list of files generated as logserror