Unable to connect to GlobalProtect when using a computer via Microsoft's Remote Desktop

CyberT — Mon, 05 Aug 2024 19:55:20 GMT

I am unable to connect to any VPN on when using a computer via Microsoft's Remote Desktop. If I restart the remote computer or "Repair GlobalProtect" in the setup wizard (see picture) it will connect. However, if I close the remote desktop, the next time I remote in, the VPN will be disconnected and I will not be able to connect again unless I restart or repair.

Is this working as intended?

Re: Unable to connect to GlobalProtect when using a computer via Microsoft's Remote Desktop

JayGolf — Wed, 07 Aug 2024 03:16:40 GMT

Hi @CyberT ,

When you can't connect, what error do you receive on the client? Also, how do the system logs compare?

topic Unable to connect to GlobalProtect when using a computer via Microsoft's Remote Desktop in GlobalProtect Discussions

Unable to connect to GlobalProtect when using a computer via Microsoft's Remote Desktop

Re: Unable to connect to GlobalProtect when using a computer via Microsoft's Remote Desktop