Clientless VPN Decrypt error - 10.2.9-h1

For.Support — Fri, 16 Aug 2024 20:05:25 GMT

HI Team

We are facing an issue where Clientless Portal does not show the login page.

Traffic reaches the external firewall we see the connection being allowed but it eventually gets denied with a "DENY - decrypt error". We are using the Go Daddy cert and have ensured the cert chain is complete.

The strange part is it works when we use GP Client we can connect to GP Portal just fine but it's clientless and web portal is not loading and the browser gives us the error:

ERR_EMPTY_RESPONSE

We tried with a Self-signed cert and still in logs we see similar behavior with "Decrypt-error" in traffic logs and "Received fatal alert CertificateUnknown from client" under decryption logs. Which is similar to the Go Daddy cert that we have.

The PANOS version is 10.2.9-h1.

We already tried restarting web related process and "sslmgr" process does not seem to help.

Re: Clientless VPN Decrypt error - 10.2.9-h1

Jagdeep1 — Fri, 16 Aug 2024 20:09:09 GMT

facing same issue

topic Re: Clientless VPN Decrypt error - 10.2.9-h1 in GlobalProtect Discussions

Clientless VPN Decrypt error - 10.2.9-h1

Re: Clientless VPN Decrypt error - 10.2.9-h1