https://live.paloaltonetworks.com/t5/globalprotect-discussions/unable-to-retrieve-latest-globalprotect-app/m-p/704804#M6163 <P><a href="https://live.paloaltonetworks.com/t5/user/viewprofilepage/user-id/258957167">@boris.dibrov</a>,</P> <P>You'll want to open an account administration ticket for help with this.</P> Wed, 27 Nov 2024 01:45:40 GMT BPry 2024-11-27T01:45:40Z https://live.paloaltonetworks.com/t5/globalprotect-discussions/unable-to-retrieve-latest-globalprotect-app/m-p/651446#M6160 <P>I'm looking for help with downloading GlobalProtect for Ubuntu. I'm following steps&nbsp;<A href="https://docs.paloaltonetworks.com/globalprotect/5-1/globalprotect-app-user-guide/globalprotect-app-for-linux/download-and-install-the-globalprotect-app-for-linux" target="_self">over here</A>&nbsp;. When trying to register the device I get error "<SPAN>Device and customer codes do not match a Support Account. Please contact a Super User to send you a registration link for the appropriate Support Account." Please help to resolve this error.</SPAN></P> Mon, 25 Nov 2024 03:09:19 GMT https://live.paloaltonetworks.com/t5/globalprotect-discussions/unable-to-retrieve-latest-globalprotect-app/m-p/651446#M6160 boris.dibrov 2024-11-25T03:09:19Z https://live.paloaltonetworks.com/t5/globalprotect-discussions/unable-to-retrieve-latest-globalprotect-app/m-p/704804#M6163 <P><a href="https://live.paloaltonetworks.com/t5/user/viewprofilepage/user-id/258957167">@boris.dibrov</a>,</P> <P>You'll want to open an account administration ticket for help with this.</P> Wed, 27 Nov 2024 01:45:40 GMT https://live.paloaltonetworks.com/t5/globalprotect-discussions/unable-to-retrieve-latest-globalprotect-app/m-p/704804#M6163 BPry 2024-11-27T01:45:40Z