topic Re: GlobleProtect disconnected in GlobalProtect Discussions

GlobleProtect disconnected

minhnhatnguyen2707 — Fri, 20 Dec 2024 13:15:19 GMT

Hello Sir,
My computer is joined to my company's domain. When I try to connect to GlobalProtect, it shows an error and cannot connect. However, after restarting my computer, it works fine. The issue is that when I shut down and return to work later, GlobalProtect fails to connect again until I restart my computer.
Could you please help me resolve this issue?

Re: GlobleProtect disconnected

JayGolf — Fri, 20 Dec 2024 20:09:39 GMT

Hi @minhnhatnguyen2707 ,

Next time you run into that issue and are about to restart your computer, can you try reconnecting to your wifi by disconnecting and then clicking on the desired network you need to connect to.

Re: GlobleProtect disconnected

arusharma — Mon, 23 Dec 2024 06:18:38 GMT

We have to check global protect logs why the connection failed. It could be due to the network not available etc.