topic Re: Global Protect Android connection problem in GlobalProtect Discussions

Global Protect Android connection problem

e.rahimov306218 — Tue, 07 Jan 2025 09:25:31 GMT

After upgrading PA from 9.1.1 to new version 11.1.4-h1

Some android devices cant connect GP vpn.Some old android versions connect without problem.

GlobalProtect: Connection Failed. The network is unreachable or the portal is unresponsive. Check the network connection and reconnect.

On windows it works perfectly.

I have active licence.

Date Expires

July 21, 2025

I try sonme from commynity but no success.

ANy help would be apprecuiated.

arusharma — Tue, 07 Jan 2025 15:39:17 GMT

This error is generic there could be other issues need to check the PanGPS log for further info.

e.rahimov306218 — Thu, 09 Jan 2025 13:17:57 GMT

Thank you for your response. The issue was related to the certificate.