topic Re: The Global Protect VPN on the User Linux (ubuntu 22.04) machine is not working in GlobalProtect Discussions

The Global Protect VPN on the User Linux (ubuntu 22.04) machine is not working

v.Sengodan — Tue, 18 Feb 2025 11:32:10 GMT

Dear Team,

I am also facing the same issues.

We installed the Global Protect VPN on the user machine Linux ubuntu 22.04, after connecting the user is not able to connect with the private and public networks.

The prompt response to fix this will be highly appreciated!!

GP Version: Global Protect: 6.2.0-265

Re: The Global Protect VPN on the User Linux (ubuntu 22.04) machine is not working

mshekh — Wed, 19 Feb 2025 02:45:51 GMT

Hi @v.Sengodan ,

As per info, it looks like routing issue, May I check is it full tunnel configuration or split tunnel.

you may refer the below KB to verify the configuration.

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClFbCAK

Re: The Global Protect VPN on the User Linux (ubuntu 22.04) machine is not working

v.Sengodan — Fri, 21 Feb 2025 19:36:13 GMT

Dear Mohammed,

Thank you for your prompt response.

It is working in Windows machine not in Linux

Also tried in different ISP but no luck.

The configuration in Pali all looks good.

Re: The Global Protect VPN on the User Linux (ubuntu 22.04) machine is not working

v.Sengodan — Fri, 21 Feb 2025 19:37:23 GMT

The configuration in Palo is looks good.

Re: The Global Protect VPN on the User Linux (ubuntu 22.04) machine is not working

mshekh — Tue, 25 Feb 2025 01:57:08 GMT

Hi @v.Sengodan ,

Thanks for update, you can open support case and work with team if you are still facing the issue and team will assist you to identify / fix the issue.