topic Stuck on connecting/still working after installing GP in GlobalProtect Discussions

Stuck on connecting/still working after installing GP

bin396303984 — Wed, 19 Mar 2025 17:39:18 GMT

Hi,

I am stucking on the connecting/ still working phase after put in the portal.

Portal has no status show.

I am running on MacOS Sequoia 15.3.2, GP version 5.2.4-21

Please let me know if there is any other info would be helpful to provide here.

kiwi — Thu, 20 Mar 2025 13:42:31 GMT

As far as I know GP 5.2 is end-of-life for a while now.

I'd recommend switching to a supported version.

You'll likely find more information in the panGPS debug logs as to why is failing:

Kind regards,

-Kim.