topic Re: Global Protect Not conneted due to (You are using Ethernet) in GlobalProtect Discussions

Global Protect Not conneted due to (You are using Ethernet)

m.wattar — Sat, 14 Jun 2025 14:19:13 GMT

Hi,

I have installed windows 11 on Parallels Desktop, I have installed Global Protect on it, but I'm not able to connect due to (You are using Ethernet). I have disabled IPv6, I have tried to change Parallels Network configuration to WiFi instead of Shared Network and the issue remain the same.

Thanks & Regards

Mohammed ElWattar

Re: Global Protect Not conneted due to (You are using Ethernet)

BPry — Tue, 17 Jun 2025 19:06:47 GMT

@m.wattar,

Can you share a screenshot of the error that you are running into? That isn't a standard message and it's possible that what you're seeing is a HIP message and your organization doesn't allow ethernet connected devices for some reason.

I'd also validate that you're running the proper agent. If you're using a M-series processor then Parallels actually runs Windows ARM which will require a completely different client than what you would normally deploy.

Re: Global Protect Not conneted due to (You are using Ethernet)

m.wattar — Sat, 12 Jul 2025 12:56:07 GMT

Re: Global Protect Not conneted due to (You are using Ethernet)

m.wattar — Sat, 12 Jul 2025 12:57:30 GMT

Hi,

I'm sorry for late reply, Could you please help me in how to install ARM64 version?

Thanks & Regards

Mohammed ElWattar