topic Re: Prevent users to add or modify portals in Gloabal Protect in GlobalProtect Discussions

Prevent users to add or modify portals in Gloabal Protect

L.Rozgon972321 — Mon, 01 Dec 2025 04:52:09 GMT

Hi.

We want to restrict users to modify or add portals in Global Protect.

We still want the users to be able to change between existent portals. Is there a way to do this?

*Disabling advanced view does not work for this

Re: Prevent users to add or modify portals in Gloabal Protect

BPry — Mon, 01 Dec 2025 22:44:59 GMT

@L.Rozgon972321,

Do you absolutely need multiple portals? The easiest solution here would be using multiple gateways and allow manual selection to control whatever you're using distinct portals for if you're solution would support it.

Alternatively you could essentially reset the portals back to what you want if you enforce the registry or plist values. This wouldn't prevent someone from manually creating a new portal and using it temporarily, but it would make it harder and potentially prevent them from wanting to do so.

Re: Prevent users to add or modify portals in Gloabal Protect

L.Rozgon972321 — Tue, 09 Dec 2025 06:54:02 GMT

Yes, we need multiple portals as a backup if the main portal fails.

Its weird that this functionality is missing from the GP. The solution that you proposed is only partly solves the problem, as it still lets the end users to change the portal settings.

Thanks anyway

Re: Prevent users to add or modify portals in Gloabal Protect

arusharma — Thu, 22 Jan 2026 04:03:14 GMT

There is a setting under App settings try this. Allow users to change portal address set it to No.

Re: Prevent users to add or modify portals in Gloabal Protect

L.Rozgon972321 — Thu, 22 Jan 2026 08:59:45 GMT

Unfortunately it not only blocks the editing of portals but also disables switching between them.

You can see in the screenshot below that its greyed out after changing that setting.

What we want is a few predefined portals without an option for users to edit or add more.

It seems that Paloalto doesn't have this functionality for now. I hope they will add it in future releases.

Re: Prevent users to add or modify portals in Gloabal Protect

arusharma — Fri, 23 Jan 2026 08:52:16 GMT

I guess that functionality is missing, you can request a feature enhancement.

Re: Prevent users to add or modify portals in Gloabal Protect

L.Rozgon972321 — Fri, 23 Jan 2026 17:45:54 GMT

Do you know by any chance where can I do that?

Re: Prevent users to add or modify portals in Gloabal Protect

arusharma — Mon, 26 Jan 2026 04:08:27 GMT

I think support case is required.