Option for downloading ARM64 for customer from portal vpn.xxx.xx

Alpalo — Tue, 09 Dec 2025 15:39:43 GMT

Hello team,

In my company, I have several users who use ARM64, and I need this client to be downloadable from the vpn.xxxxx.cxx access portal itself. However, it does not appear.

Can anyone help me include this option so that it can be downloaded from the portal vpn.xxxxx.es?

Best regards.

Re: Option for downloading ARM64 for customer from portal vpn.xxx.xx

BPry — Tue, 09 Dec 2025 16:11:49 GMT

@Alpalo,

This isn't currently an option that exists and the portal cannot serve the Windows ARM client; it's a rather stupid limitation at the moment. What you can do is customize the portal login page to direct downloads to an external resource. So you could for example upload the files to an external location and direct users to download the client via that page, instead of through the /global-protect/getsoftwarepage.esp page as a workaround.

topic Option for downloading ARM64 for customer from portal vpn.xxx.xx in GlobalProtect Discussions

Option for downloading ARM64 for customer from portal vpn.xxx.xx

Re: Option for downloading ARM64 for customer from portal vpn.xxx.xx