topic Chinese characters display issue in GlobalProtect Discussions

Chinese characters display issue

YanQian — Wed, 10 Dec 2025 06:55:17 GMT

Got a report from user, the Chinese chars are not displayed properly today, it was working well before.
It is a strange issue.

PavelK — Fri, 12 Dec 2025 05:11:46 GMT

similar issue has been reported in this thread: GlobalProtect Agent v6.0.0 showing strange Characters with a root cause being corrupt or missing font file.

Kind Regards

Pavel

arusharma — Thu, 22 Jan 2026 03:24:15 GMT

What is the GP version?

YanQian — Thu, 22 Jan 2026 08:15:24 GMT

Only one user reported that issue, considering that it happens rarely, we will ignore this issue.

arusharma — Fri, 23 Jan 2026 08:53:35 GMT

Alright thanks for the update could be issue with font package on the affected user PC.