https://live.paloaltonetworks.com/t5/globalprotect-discussions/l-adaptateur-virtuel-ne-s-installe-pas-lors-de-l-installation-de/m-p/1256091#M7407 <P>Hi&nbsp;<a href="https://live.paloaltonetworks.com/t5/user/viewprofilepage/user-id/244628605">@philippe.vitry</a>&nbsp;,</P> <P data-path-to-node="5">&nbsp;</P> <P data-path-to-node="6">Virtual adapter installation failures during GlobalProtect deployment are usually related to administrative permission conflicts, corrupted installer files, or operating system driver restrictions.</P> <P data-path-to-node="6">&nbsp;</P> <P data-path-to-node="7">To help the community narrow this down and give you the right solution, could you provide a few more details about the setup?</P> <UL data-path-to-node="8"> <LI> <P data-path-to-node="8,0,0"><STRONG data-index-in-node="0" data-path-to-node="8,0,0">OS Version:</STRONG> Which specific version of Windows is the user running (e.g., Windows 10, Windows 11)?</P> </LI> <LI> <P data-path-to-node="8,1,0"><STRONG data-index-in-node="0" data-path-to-node="8,1,0">GlobalProtect Version:</STRONG> Which specific version of the GlobalProtect agent are you attempting to install?</P> </LI> <LI> <P data-path-to-node="8,2,0"><STRONG data-index-in-node="0" data-path-to-node="8,2,0">Logs:</STRONG> Are you seeing a specific error code or message during the setup? If possible, checking the <CODE data-index-in-node="98" data-path-to-node="8,2,0">PanSetup.log</CODE> file (located in <CODE data-index-in-node="128" data-path-to-node="8,2,0">C:\Program Files\Palo Alto Networks\GlobalProtect\</CODE>) will give us the exact error causing the adapter failure.</P> </LI> </UL> <P data-path-to-node="9">Let us know what you find!</P> Thu, 11 Jun 2026 12:44:18 GMT kiwi 2026-06-11T12:44:18Z https://live.paloaltonetworks.com/t5/globalprotect-discussions/l-adaptateur-virtuel-ne-s-installe-pas-lors-de-l-installation-de/m-p/1255906#M7403 <P>Problème d'installation de l'adaptateur virtuel</P> Wed, 10 Jun 2026 17:08:44 GMT https://live.paloaltonetworks.com/t5/globalprotect-discussions/l-adaptateur-virtuel-ne-s-installe-pas-lors-de-l-installation-de/m-p/1255906#M7403 philippe.vitry 2026-06-10T17:08:44Z https://live.paloaltonetworks.com/t5/globalprotect-discussions/l-adaptateur-virtuel-ne-s-installe-pas-lors-de-l-installation-de/m-p/1256091#M7407 <P>Hi&nbsp;<a href="https://live.paloaltonetworks.com/t5/user/viewprofilepage/user-id/244628605">@philippe.vitry</a>&nbsp;,</P> <P data-path-to-node="5">&nbsp;</P> <P data-path-to-node="6">Virtual adapter installation failures during GlobalProtect deployment are usually related to administrative permission conflicts, corrupted installer files, or operating system driver restrictions.</P> <P data-path-to-node="6">&nbsp;</P> <P data-path-to-node="7">To help the community narrow this down and give you the right solution, could you provide a few more details about the setup?</P> <UL data-path-to-node="8"> <LI> <P data-path-to-node="8,0,0"><STRONG data-index-in-node="0" data-path-to-node="8,0,0">OS Version:</STRONG> Which specific version of Windows is the user running (e.g., Windows 10, Windows 11)?</P> </LI> <LI> <P data-path-to-node="8,1,0"><STRONG data-index-in-node="0" data-path-to-node="8,1,0">GlobalProtect Version:</STRONG> Which specific version of the GlobalProtect agent are you attempting to install?</P> </LI> <LI> <P data-path-to-node="8,2,0"><STRONG data-index-in-node="0" data-path-to-node="8,2,0">Logs:</STRONG> Are you seeing a specific error code or message during the setup? If possible, checking the <CODE data-index-in-node="98" data-path-to-node="8,2,0">PanSetup.log</CODE> file (located in <CODE data-index-in-node="128" data-path-to-node="8,2,0">C:\Program Files\Palo Alto Networks\GlobalProtect\</CODE>) will give us the exact error causing the adapter failure.</P> </LI> </UL> <P data-path-to-node="9">Let us know what you find!</P> Thu, 11 Jun 2026 12:44:18 GMT https://live.paloaltonetworks.com/t5/globalprotect-discussions/l-adaptateur-virtuel-ne-s-installe-pas-lors-de-l-installation-de/m-p/1256091#M7407 kiwi 2026-06-11T12:44:18Z