topic Unable to install Global Project for Mac for M1 processor in GlobalProtect Discussions

Unable to install Global Project for Mac for M1 processor

avchiva — Sun, 27 Dec 2020 19:59:17 GMT

Hi guys,

Tried multiple times, best result was the icon showing with a "cancel" sign. Deleted the app, tried to install again and now the icon doesn't show up even though installer finishes correctly.

I saw a post it works fine with version 5.2.4 and 5.2.3 but I can't seem to find where to download those specific versions

Any help is greatly aprecciated

Re: Unable to install Global Project for Mac for M1 processor

BPry — Sun, 27 Dec 2020 21:26:11 GMT

@avchiva,

What version are you actually attempting to install? The PKG files you need can be downloaded off of the support.paloaltonetworks.com website by your IT staff since they actually have accounts. They can then either simply provide the PKG files for you and confirm that you won't automatically be downgraded to whatever version they are pushing, or they can upgrade the agent bundle to something newer for everyone.