topic Re: getting "Unidentified Network"after connecting to Global Prtoect in GlobalProtect Discussions

getting "Unidentified Network"after connecting to Global Prtoect

ShishirMathur — Tue, 21 Jul 2020 13:49:12 GMT

Hello,

- I have one user when he connects using mobile tethering, he is able to connect fine and is able to access Internet and Intranet without issues.
- This same user when connects with the Network using a WiFi dongle and Global Protect, he is not able to access the intranet. Internet works fine for this user.

Under network and sharing center, I see unidentified network instead of the domain. I am unable to ping the domain itself. GP thinks that the PC is still not part of the domain and does not allow LAN access. No issue with HIP.

Global Protect 5.0.9-15

PANOS-9.0.7

Tried flush DNS cache and IP address cache; no go.

similar issue is happening with several users. This is fresh roll out.

thanks

Re: getting "Unidentified Network"after connecting to Global Prtoect

MPiet — Tue, 09 Feb 2021 21:27:59 GMT

We've run into this issue with a few hundred users as well. We've found two tricks to help. One is to disable IPv6 protocol on your WiFi connection if you are assigning IPv4 IPs with GP. The other is to run ipconfig /renew from a regular command prompt. The secondary network should change to your internal network when it is working.

Re: getting "Unidentified Network"after connecting to Global Prtoect

Daniel_Neill — Mon, 22 Feb 2021 02:51:26 GMT

Thanks @MPiet "disable IPv6 protocol on your WiFi connection" worked a treat. My GolbalProtect NIC instantly joined my work domain