topic PA-440 FIPS failure. Hardware is in lockout mode in Next-Generation Firewall Discussions

PA-440 FIPS failure. Hardware is in lockout mode

JoeCheng — Mon, 10 Apr 2023 02:38:23 GMT

After the holiday, the device only displays a Power indicator, and the reason for connecting to the Console is displayed
FIPS failure. Hardware is in lockout mode
What happened at this time!?
how to solve
thank you~

Re: PA-440 FIPS failure. Hardware is in lockout mode

TomYoung — Tue, 11 Apr 2023 12:53:44 GMT

Hi @JoeCheng ,

Lockout mode could be due to too many failed attempts -> https://docs.paloaltonetworks.com/pan-os/9-1/pan-os-admin/certifications/fips-cc-security-functions. That should clear up after the lockout time expires.

Or you could have a PAN-OS problem and need to open a TAC case.

Thanks,

Tom

Re: PA-440 FIPS failure. Hardware is in lockout mode

JoeCheng — Wed, 12 Apr 2023 02:17:15 GMT

thanks for sharing
Later already opened case PA440 for RMA