topic Re: PAN-OS 11 GUI Responsiveness - PA-1410 in Next-Generation Firewall Discussions

PAN-OS 11 GUI Responsiveness - PA-1410

JasonNash — Thu, 13 Apr 2023 16:59:17 GMT

We have some new PA-1410's which are to replace some older oversized PA-3220's. The downsize is the PA-1400 series require us to use PAN-OS 11.

Even with minimal out of the box config (management IP etc) the web UI on both units is very slow and unresponsive. At times the web GUI fails to load at all and needs several refreshes. A restart helps for a period but the issues then return. It is at the level where day to day admin would be very painful.

Anyone any experience with the PA-1400 and/or PAN-OS 11, surely this is not to be expected?

We have requested a case with support but wanted to hear experiences from others.

Re: PAN-OS 11 GUI Responsiveness - PA-1410

JasonNash — Sat, 15 Apr 2023 10:11:40 GMT

On further testing this seems to be a Chrome browser based issued. We have the same issue in the latest versions of Chrome (112.0.5615.121) and Edge however the UI is working as expected in Firefox.

Re: PAN-OS 11 GUI Responsiveness - PA-1410

nevolex — Sat, 15 Apr 2023 12:20:48 GMT

how quick is a commit time on it?

Re: PAN-OS 11 GUI Responsiveness - PA-1410

JasonNash — Mon, 17 Apr 2023 07:58:21 GMT

Commit is all good, not noticeable time difference from the 3220.

1410 is live today and no issues so far. It does appear to be an issue with the GUI in Chrome as we have had no issues in Firefox at all. However Chrome is unusable, very slow to load and often pages don't load at all.

Re: PAN-OS 11 GUI Responsiveness - PA-1410

Johande — Fri, 06 Sep 2024 19:44:17 GMT

I know this is an old thread but it still seems to be an issue, did you get any further with this?

I have two different standalone PA-1410:s on verison 11.1.4.h1 and the UI for both of them are insanely slow, both with current version of Edge & Firefox.

It was the same thing on 11.0.x, and they barely have any configuration at all. about 1-5% CPU Utilization on Mangement CPU.

Re: PAN-OS 11 GUI Responsiveness - PA-1410

Tremelai — Wed, 14 May 2025 20:01:39 GMT

Same issue here. Every time I open a case with support, the issue magically goes away, then comes back when support is not on the line.

(My firewall mocks me.)

My issue is largely on PA-440s and happens on both 10.2.x and 11.1.x perfered releases.

During these episodes, the identityclient and/or wifclient and/or python processes are at high CPU.

I can get in via CLI but it is pokey during these episodes. The issue seems to clear up in about an hour and all is good for a time.

The web GUI stops at a white screen, both when accessing directly to the MGMT IP or via Panorama.

Some times, the CLI errors out with a failure to create an administrative session error during these episodes.

Has anyone found a resolution to this issue?

Re: PAN-OS 11 GUI Responsiveness - PA-1410

Rverdillo — Wed, 10 Sep 2025 10:02:29 GMT

Yep, Same thing with my 1410 I have replace my 3220. No issue with performance however, the lags on gui is worst even the commit sometime takes time to complete