https://live.paloaltonetworks.com/t5/next-generation-firewall/asset-not-selected/m-p/541902#M1256 <P><a href="https://live.paloaltonetworks.com/t5/user/viewprofilepage/user-id/220733">@UniversityofNamibia</a>,</P> <P>There's not a ton of information available to help troubleshoot your issue, but I'm initially suspect that you have direct support with PAN. It seems like you likely have support through ASC instead of directly through PAN.&nbsp;</P> Thu, 11 May 2023 19:39:11 GMT BPry 2023-05-11T19:39:11Z https://live.paloaltonetworks.com/t5/next-generation-firewall/asset-not-selected/m-p/541692#M1246 <P><SPAN>Asset not selected when i want to create a case</SPAN></P> Wed, 10 May 2023 12:19:14 GMT https://live.paloaltonetworks.com/t5/next-generation-firewall/asset-not-selected/m-p/541692#M1246 UniversityofNamibia 2023-05-10T12:19:14Z https://live.paloaltonetworks.com/t5/next-generation-firewall/asset-not-selected/m-p/541902#M1256 <P><a href="https://live.paloaltonetworks.com/t5/user/viewprofilepage/user-id/220733">@UniversityofNamibia</a>,</P> <P>There's not a ton of information available to help troubleshoot your issue, but I'm initially suspect that you have direct support with PAN. It seems like you likely have support through ASC instead of directly through PAN.&nbsp;</P> Thu, 11 May 2023 19:39:11 GMT https://live.paloaltonetworks.com/t5/next-generation-firewall/asset-not-selected/m-p/541902#M1256 BPry 2023-05-11T19:39:11Z