topic Re: No Source User displayed in Next-Generation Firewall Discussions

No Source User displayed

eax0x01 — Fri, 04 Aug 2023 03:22:49 GMT

Hello,

Even doing the mapping of users, I still can not see the users in the logs.

Any suggestions on what it could be?

Re: No Source User displayed

ozheng — Fri, 04 Aug 2023 08:08:23 GMT

Hello Eax0x01,

Have you checked from CLI if the user-id info is present for an active session?

Olivier

Re: No Source User displayed

eax0x01 — Fri, 04 Aug 2023 12:10:17 GMT

Hello @ozheng,

I checked yes, the active user is the "user01" that I put in the image above.

Thank you.

Re: No Source User displayed

TomYoung — Fri, 04 Aug 2023 13:53:12 GMT

Hi @eax0x01 ,

Have you enabled User-ID for zone INTRANET?

Thanks,

Tom

Re: No Source User displayed

eax0x01 — Fri, 04 Aug 2023 14:50:43 GMT

Hello @TomYoung,

Yes, is enabled.

Thanks.

Re: No Source User displayed

TomYoung — Fri, 04 Aug 2023 15:14:02 GMT

Hi @eax0x01 ,

Thank you for the pic! Your include list is 10.10.10.133. Only that one IP address will be used for that zone. Change the include list to the subnets with users, e.g. 10.10.10.0/24, or leave it blank.

Thanks,

Tom

Re: No Source User displayed

eax0x01 — Fri, 04 Aug 2023 15:22:51 GMT

Hello @TomYoung,

The error was exactly that, now it works.

Thank you very much for your support.