topic Re: After upgrading I am unable to perform dynamic and software update in palo alto firewall in Next-Generation Firewall Discussions

After upgrading I am unable to perform dynamic and software update in palo alto firewall

Abinash.A — Fri, 04 Aug 2023 06:43:20 GMT

Hi Everyone,

After doing the upgrade I am unable to perform both the dynamic and software update manually. When I click the 'check now' option its keep-on loading. There is no error message. The palo alto firewall is not blocking the traffic. I am able to see that the packet is leaving the palo alto firewall. The firewall was using a management interface for the updates. Please help me with this issue.

Thank you in Advance!

Re: After upgrading I am unable to perform dynamic and software update in palo alto firewall

ozheng — Fri, 04 Aug 2023 08:10:46 GMT

Hello Abinash.A,

Have you tried to fetch from the webui?

Olivier

Re: After upgrading I am unable to perform dynamic and software update in palo alto firewall

Abinash.A — Fri, 04 Aug 2023 08:21:16 GMT

Hi Oliver,

I tried from Web GUI but no luck

Re: After upgrading I am unable to perform dynamic and software update in palo alto firewall

ozheng — Sat, 05 Aug 2023 12:44:31 GMT

Hello AbinashA,

Sorry, I meant to check from the CLI (You explained already it was not working on the WebUI).

Olivier