topic Re: 'cfg.general.need-acknowledgement-to-login': NO_MATCH in Next-Generation Firewall Discussions

'cfg.general.need-acknowledgement-to-login': NO_MATCH

Chander_P — Tue, 18 Jul 2023 10:42:09 GMT

I have deployed a new VM series PA FW, however whenever I am trying to login, it is giving 'cfg.general.need-acknowledgement-to-login': NO_MATCH

Any suggestions?

Re: 'cfg.general.need-acknowledgement-to-login': NO_MATCH

eax0x01 — Thu, 20 Jul 2023 01:20:22 GMT

Hello,

Did you solve this problem?

Re: 'cfg.general.need-acknowledgement-to-login': NO_MATCH

ozheng — Sun, 23 Jul 2023 11:08:08 GMT

I feel you both downloaded the same image from the same source.

Just redownload an image from the Customer Support Portal.

Re: 'cfg.general.need-acknowledgement-to-login': NO_MATCH

Chris-Gapske — Fri, 08 Sep 2023 17:40:15 GMT

This is because vm images rely on you installing an SSH key for the vm. This is a bad design.. Should be open to console.

Re: 'cfg.general.need-acknowledgement-to-login': NO_MATCH

MajesticSteel — Wed, 20 Dec 2023 20:40:43 GMT

Verify the device has finished booting up. You will get the login prompt on the console before it's ready. Give it another minute or two and try again.

Re: 'cfg.general.need-acknowledgement-to-login': NO_MATCH

V.Vijaykumar — Mon, 18 Aug 2025 19:21:57 GMT

You get this error when you try to login before the status indicator on the device turns green.