Wildfire Analysis Report returns 500 internal server error

OWET2501 — Thu, 13 Apr 2023 16:05:32 GMT

Hi team

I’m new to PA firewalls and facing some WebUI related problem.

When I try to open Wildfire Analysis Report under DEVICE>NETWORK>Wildfire Submissions, “500 internal server error” is shown and I cannot check the report.

I searched through LIVEcommunity, tech docs, knowledgebase and even Reddit but it seems no one is confronting same exact issue.

I wonder why this is happening and how to resolve it.

If anyone seen this issue and resolved somehow, please share your know-how and that would be extremely helpful.

thanks.

Re: Wildfire Analysis Report returns 500 internal server error

msasadaira — Fri, 27 Oct 2023 13:11:07 GMT

Hello,

BUG PAN-219092, TAC answer:

"Unfortunately we don't have a fix planning in 11.1 version currently. The only fix available for now is in 11.2.0".

topic Re: Wildfire Analysis Report returns 500 internal server error in Next-Generation Firewall Discussions

Wildfire Analysis Report returns 500 internal server error

Re: Wildfire Analysis Report returns 500 internal server error