topic DNS Security cloud service connection refused in Next-Generation Firewall Discussions

DNS Security cloud service connection refused

Naeem_afzal — Mon, 11 Dec 2023 07:18:08 GMT

we facing problem since this morning

DNS Security cloud service connection refused

is this any global outage.

Thanks

Naeem

Waly — Mon, 11 Dec 2023 10:51:04 GMT

Is the issue still ongoing or it is resolved now? as I am facing this issue today as well

Naeem_afzal — Mon, 11 Dec 2023 11:03:15 GMT

Dear Waly

When your problem started ? so we can consider it general proble, not local issue. i think problem still going on .

Thanks

Naeem

netmanagersic — Mon, 11 Dec 2023 11:44:24 GMT

I also have this problem: "'dns-signature cloud service connection refused"

The problem started at 3am CET today and is still going.

I have two VM300 and on both of them the same error occurs.

Naeem_afzal — Mon, 11 Dec 2023 12:04:04 GMT

hiThanks

please keep updateing status or any news as now it is bussness security at risk ,

Naeem_afzal — Mon, 11 Dec 2023 13:14:58 GMT

> debug software restart process dnsproxy

please use above command.

Naeem_afzal — Mon, 11 Dec 2023 14:33:59 GMT

Problem resolved ! after 10 hours!

Naeem_afzal — Mon, 11 Dec 2023 14:36:54 GMT

DNS connection refused problem resolved!

Major2375 — Mon, 11 Dec 2023 14:45:16 GMT

hey Naeem,

can you share with us the solution?
what you did for it to be solved?

tnx.

Naeem_afzal — Mon, 11 Dec 2023 14:48:38 GMT

Please run below command on CLI during maintenance time

debug software restart process dnsproxy